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Business Creativity™

We are a digitally savvy, integrated agency who believe it's ideas that create business.

Sony Centre

Record sales with brand awareness increased 50%

  • Sony Centre

Business Challenge

Help drive sales in-store and online by switching a bigger audience on to Sony Centres.

Insight

By a water cooler that has seen many a debate about what we watched on television last night, our planning and client service teams started to ponder not so much what people look for in a television programme but what they look for in their televisions and other big ticket electrical purchases. Our opinion was that men and women were as divided about what they bought as what they watched. With men favouring buttons and high-end tech specs, and women caring more about look and feel, how it would sit with the home décor. An insight that was backed up by extensive in-store customer interviews.

Idea

Our idea was to position Sony Centre as the perfect place for couples to buy their electrical products together, as the products sold in a Sony Centre had features which appealed to both men and women. To be the face of our campaign, we chose one of the few TV personalities who resonated with both sexes; Vicki Butler-Henderson, a move which added instant fame and an invaluable point of difference to the competition.

Business Created

Sony Centre stores have enjoyed some of their most successful sale periods in their 26-year history. Thanks to a highly targeted campaign which has seen brand awareness increase by 50%.

Sony centre
 

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From the Blog

A refreshing way to reward us

3rd Mar 2010

Remember way back in the early noughties when Pepsi ran Pepsi Stuff (which Coke went on to rip off with My Coke Rewards)? It was an interactive campaign that focused on rewarding their customers’ investment in the product by allowing them to earn points towards stuff like cameras and iPods. Pepsi got increased sales; we got shiny new gadgets. Everybody won.

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